Privacy Policy

1. Introduction

CourtPulse ("we," "our," or "us") provides venue analytics and insights for Playtomic sports venues. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information you provide directly, data from your use of our service, and information from third parties:

• Account data: Email address, name, and password when you register
• Playtomic data: Venue, booking, player, and revenue data synced via your Playtomic credentials (stored securely and used only to provide analytics)
• Payment data: Billing handled by Stripe; we do not store full payment card details
• Usage data: Logs, analytics, and how you interact with our dashboard

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our analytics service
• Process subscriptions and send billing-related communications
• Send alerts, reports, and notifications you configure
• Respond to support requests and communicate with you
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share information with:

• Service providers: Stripe (payments), Resend (email), and hosting infrastructure
• Playtomic: When syncing data, we use your Playtomic credentials per their API terms
• Legal requirements: When required by law or to protect our rights

5. Data Retention

We retain your data for as long as your account is active. After cancellation, we may retain certain data for legal, security, or operational purposes for a limited period. Synced Playtomic data is stored to build historical analytics beyond Playtomic's native retention window.

6. Security

We use industry-standard measures to protect your data, including encryption in transit and at rest, secure authentication, and access controls. Playtomic credentials are stored encrypted and used only for authorized sync operations.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your data, and to object to or restrict certain processing. You can manage your account and subscription in Settings. For requests, contact us at the email below.

8. Cookies and Tracking

We use essential cookies for authentication and session management. We may use analytics to understand usage patterns and improve our service.

9. Changes

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice in the service. Continued use after changes constitutes acceptance.