Feature
Understand who plays and why they come back
Your players are your business. CourtPulse reveals who they are, how often they play, and what keeps them coming back — or drives them away.
Key benefits
What you get day one in the product.
Player demographics
See gender, age distribution, skill level, and sport preferences across your player base.
Retention analysis
Track how many players return after their first booking, and how retention changes over time.
Engagement patterns
Discover playing frequency, preferred time slots, and booking behaviour for different player segments.
Cohort analysis
Group players by sign-up month and track their engagement over time with cohort charts.
How it works
What you will recognise inside CourtPulse.
Player segmentation
Automatically segment players into new, returning, and loyal categories. Understand the size and behaviour of each group.
Retention curves
Visualise retention with cohort curves that show what percentage of players remain active 1, 3, 6, and 12 months after their first booking.
New player alerts
Get alerted when new player sign-ups spike or drop. React quickly to marketing campaigns or seasonal trends.
Related features
Often used together with this capability.
- Smart Alerts for Venue ManagersConfigure threshold-based alerts for revenue, bookings, occupancy, cancellations, and new players. Get notified by email the moment a metric crosses your line.
- Automated PDF Reports for VenuesWeekly and monthly PDF reports that open with your headline numbers, the change on the previous period, and a short list of things to act on — then the detail behind them.
- Booking Analytics for Playtomic VenuesAnalyse booking volume, patterns, cancellations, and trends. Understand when, how, and why players book your courts.