Alerts · Playtomic
Cancellation rate creeps. Month-end PDFs are too late. Set a line — 12%, 15% — and get one email the morning CourtPulse sees it after sync. Same for occupancy, revenue and new players.
Email · today 07:12
Cancellation rate crossed 15%
Padel Norte · last 24h · 21 of 128 bookings canceled. Threshold you set: 15%.
Month-end is a post-mortem
If Friday 20:00 cancels more than Tuesday 11:00, that is friction or a price, not bad luck. The alert gets you into the chart the day it matters.
Pick cancellation rate, 'above', 15%. CourtPulse evaluates after each hourly sync.
The dashboard still has the booking chart. See whether it was rain, a tournament, or a slot you should not sell as non-refundable.
CourtPulse will not edit policy. It tells you the policy is leaking. You change the window in Manager.
All alert types: smart alerts
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