Alerts · Playtomic

Know the day
cancels spike.

Cancellation rate creeps. Month-end PDFs are too late. Set a line — 12%, 15% — and get one email the morning CourtPulse sees it after sync. Same for occupancy, revenue and new players.

Email · today 07:12

Cancellation rate crossed 15%

Padel Norte · last 24h · 21 of 128 bookings canceled. Threshold you set: 15%.

12 days agoTripped today

Month-end is a post-mortem

A policy problem shows up as a rate.

If Friday 20:00 cancels more than Tuesday 11:00, that is friction or a price, not bad luck. The alert gets you into the chart the day it matters.

  • One email per rule per day — not one per canceled slot
  • Different thresholds per venue
  • Also: occupancy, revenue, bookings, new players
  1. 01Set the line once

    Pick cancellation rate, 'above', 15%. CourtPulse evaluates after each hourly sync.

  2. 02Open the hour that canceled

    The dashboard still has the booking chart. See whether it was rain, a tournament, or a slot you should not sell as non-refundable.

  3. 03Change the rule in Playtomic

    CourtPulse will not edit policy. It tells you the policy is leaking. You change the window in Manager.

All alert types: smart alerts

Pricing

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Questions

Questions about alerts.